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Q Do you have minimum purchase quantity?
A Yes, normally we will ask for 1000 kgs for a minimum order quantity, you can make a trial order to test our quality.
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Q Could you provide the test report/material certificate?
A Yes, of course. We can provide you detailed report with material composition and performance.
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Q How many colors for the products? Can we change the color?
A Normally we make it yellow, and we could change the color if you require, but we need to increase the price a little because the other color cost is higher than yellow.
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Q What certification/ quality control system do you have?
A We have ISO9001:2015 certificate and SGS certificate.
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Q What is your terms of payment ?
A T/T, L/C at sight, D/P, etc. Please contact us for further discussion.
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Q Do you provide samples ? is it free or extra ?
A Yes, we could offer free sample but normally customer need to pay the freight cost.
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Q How long is your delivery time?
A The delivery time for one container is around 25-30 days.
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Q What is your warranty?
A Two year warranty, free replacement for broken ones with abnormal wear life. But the warranty does not apply to any part which have been subject to misuse, neglect, accident, or not installed according to instructions and specifications.
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Q Can you make products with our brand?
A Surely,we are welcome to cooperate as customized service. But we have a minimum quantity requirement.
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Q Are you a factory or trading company?
A We are a professional manufacturer.We are one of the famous manufacturer of Ground Engaging Tools spare parts in NINGBO,our products include grader blades,cutting edges,end bits,shank ripper,bucket tooth and adapter etc.which are suitable for many kinds of construction and mining machines like Excavator,Motor grader,Bulldozer,Scraper etc.
